TERMS OF SERVICE

Overview

This website is operated by Luminity London. Throughout the site, the terms “we”, “us”, and “our” refer to Luminity London. We provide this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including, without limitation, customers, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By continuing to use any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access or use our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence or have consent from a parent or guardian to use this site.
You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction (including copyright laws).
Any breach of these Terms will result in immediate termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding credit card details) may be transferred unencrypted across various networks. Credit card details are always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our Service without written permission from us.

3. Accuracy and Timeliness of Information

We are not responsible if the information provided on this site is inaccurate, incomplete, or not current. Any reliance on this material is at your own risk.
We reserve the right to modify content on our website at any time, but we are under no obligation to update information.

4. Modifications to Services and Prices

Prices for our products are subject to change without notice.
We may modify or discontinue the Service (or any part thereof) at any time without notice.
We shall not be liable to you or any third party for any such modification, price change, or suspension.

5. Products or Services

Certain products may be available exclusively online. These items may have limited quantities and are subject to our Returns Policy.
We strive to display our products as accurately as possible, but cannot guarantee that your device’s display will be completely accurate.
We reserve the right to limit sales to any individual, geographic region, or jurisdiction, and to discontinue any product at any time.

6. Billing and Account Information

We reserve the right to refuse or cancel any order. In certain cases, we may limit or cancel quantities purchased per customer, household, or order.
You agree to provide current, complete, and accurate purchase and account details for all transactions.
For more information, please review our Refund Policy.

7. Third-Party Tools and Links

We may provide access to third-party tools or websites, which we do not monitor or control.
You acknowledge that we provide access to such tools “as is” and are not responsible for any issues arising from their use.
We are not liable for any harm or loss arising from interactions with third-party sites or services.

8. User Comments and Submissions

If you send creative suggestions, proposals, or comments, you agree that we may use them freely without obligation to you.
You are responsible for ensuring your submissions do not violate any third-party rights or laws.

9. Personal Information

Your submission of personal information is governed by our Privacy Policy.

10. Errors and Inaccuracies

Occasionally, information on our site may contain errors or omissions relating to product descriptions, pricing, or availability.
We reserve the right to correct any errors and update information without prior notice.

11. Prohibited Uses

You are prohibited from using our website or its content:

  • For any unlawful purpose

  • To violate any laws or third-party rights

  • To transmit malware or spam

  • To collect personal data without consent

  • To interfere with or bypass our site’s security features

We reserve the right to terminate access to anyone found in violation of these prohibitions.

12. Disclaimer of Warranties and Limitation of Liability

We do not guarantee uninterrupted, error-free, or secure service.
All products and services are provided “as is” and “as available” without any warranties, express or implied.
Luminity London shall not be liable for any direct, indirect, or consequential damages arising from the use of our Service or products.

13. Indemnification

You agree to indemnify and hold harmless Luminity London, its affiliates, partners, and employees from any claim or demand arising from your breach of these Terms or violation of any law.

14. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall still apply.

15. Termination

These Terms remain in effect until terminated by either you or us.
You may terminate by ceasing use of our site.
We may terminate access immediately if you fail to comply with these Terms.

16. Entire Agreement

These Terms, along with any other policies posted on this site, constitute the entire agreement between you and Luminity London regarding your use of our Services.

17. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

18. Changes to Terms of Service

You can review the most current version of these Terms at any time on this page.
We reserve the right to update or change these Terms by posting updates to our website. Continued use of the site following any changes constitutes acceptance of the new Terms.

19. Contact Information

Questions about these Terms should be directed to:
info@luminitylondon.com